DiscoverThe Doctor's DenBuilding a Culture of Trust and Accountability in Organizations | Dr. D. Leitner
Building a Culture of Trust and Accountability in Organizations | Dr. D. Leitner

Building a Culture of Trust and Accountability in Organizations | Dr. D. Leitner

Update: 2024-11-25
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Description

Introduction:
This is a podcast by Dr. David Leitner focused on building a culture of trust and accountability in organizations to counter leadership bias and create empowered teams. He provides a framework centered around establishing mutual expectations, transparent communication, and a question-and-answer culture.


Main Discussion Points:



  • Trust as the foundation for healthy organizations that allows leaders and followers to create mutual strategy (00:00:08 )

  • Reframing accountability as a collaborative effort based on clear expectations, bidirectional communication, and a Q&A culture (00:01:01 )

  • Countering leadership bias by ensuring the leader's intent and priorities are clearly communicated (00:04:27 )

  • Empowering followership by encouraging questions to bring fresh perspectives (00:06:14 )

  • Making accountability a shared responsibility between leaders and followers (00:06:34 )


00:00:00


Creating a Culture of Trust Through Accountability


00:01:01


Building a Culture of Accountability and Trust in Organizations


00:02:40


Creating Accountability Through Followership


00:04:08


Effective Communication and Transparency in Leadership


00:05:18


The Importance of Clear Communication in Leadership and Followership


00:07:02


The Importance of Creating a Culture of Trust Through Accountability


00:08:16


Creating a Culture of Trust and Mutual Accountability in Organizations


Key Quotes:
"Trust is the foundation of any healthy organization. It's what allows leaders and followers to create mutual strategy." (00:00:08 )


"When strategy and trust align, it creates an environment where accountability doesn't feel like policing, but more like a shared commitment to excellence." (00:00:49 )


"Leaders often view goals through the lens of their own knowledge, their priorities, and it can lead to gaps in understanding between the leaders and the followers." (00:02:03 )


"Followers should feel empowered to seek clarity and ensure that expectations are truly mutual." (00:02:15 )





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Building a Culture of Trust and Accountability in Organizations | Dr. D. Leitner

Building a Culture of Trust and Accountability in Organizations | Dr. D. Leitner

David Leitner, PhD